Online calendar with reminder, what's in it for your hair salon?

Discover the advantages of an online calendar with reminder

The online diary for hairdressing salons is an important tool, which has been designed especially for the sector and the specificities it represents. In order to go further in the accompaniment of its customers, Wavy has implemented in its management software, an online agenda with reminder, a little extra of the online agenda that brings you many advantages!  

Online calendar with reminder, what's in it for your hair salon?

The online calendar with reminder reduces the number of appointments forgotten by your customers.

One of the most common inconveniences in hairdressing is the "no-show", i.e. customers have made an appointment in your hairdressing salon but they don't come to their appointment because they have simply forgotten about it. The online diary with reminder from the management software Wavy sends your clients, as a first step, an appointment confirmation SMS, just after the online booking has been made. In a second step, an SMS is sent the day before the appointment in order to ensure that the customer will be in the lounge.

When the client receives the SMS the day before the appointment, it allows the client to remember his appointment, however if he is unable to attend, the client can call the salon and cancel his appointment. This is an important point because many people no longer dare to make an appointment in a salon where they had forgotten their appointment.

Wavy is the most intuitive all-in-one solution for your salon. Manage and communicate more easily.

Online calendar with reminder to increase your productivity

The online calendar with reminder allows you to increase your productivity because you can have a clear view of what's waiting for you in the day and week ahead. Indeed, as customers have SMS reminders, they notify you if they have a problem, allowing you to update your agenda.

If a customer has cancelled his appointment and this time slot has not been reserved by another customer, you can then plan to do something else, such as taking care of your inventory.

Online calendar with reminder to increase your turnover

Thanks to the advantages mentioned above, the online calendar with reminder allows you to increase your turnover! As customers forget their appointments less, more of them come to your salon, which potentially brings you more money.

What's more, those customers you've kept thanks to the SMS reminder are customers who may not only come for a haircut, but also to buy the products in your living room, and who will talk positively about you to those around them.

Every client is important to consider and it is a shame to lose a client because of an oversight! If you want to know more, you can read this article to discover the top 5 advantages of an online diary for hairdressers.

Written by
Aurélie Pauker
Always attracted by the world of hairdressing and beauty, today I answer the problems you may have.

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