In a hair salon or beauty salon, cash register errors can happen. We tell you all about the penalties and risks incurred by the employee and the employer according to the law, but above all, find out how the application of the law is applied. Wavy allows you to avoid mistakes ;)
Today, when you sell services or products in your beauty establishment, you are obliged to keep a digital or paper cash register journal (if you are computerized, see the blog article Wavy about the certification of cash register software in January 2018). When it's time to add up the day's receipts, you'll see a surplus or deficit.
1- In the first case it's rather positive, but we advise you to find the origin of it by going through the receipts and contact the customer. Suggest, for example, that the overpayment be deducted at the next consultation. And there you have a loyal customer!
2- In the case of a deficit, it is more complicated because the origins can be diverse.
If the cash register error does not exceed a few euros and is exceptional, we advise you to simply notify it. There is no minimum amount mentioned by law, but if your employee turns against you judging the amount to be derisory, you risk giving your hairdressing or beauty salon bad press. You may even lose at the labour court if you ever hire a dismissal that could easily be deemed abusive.
NO. This option is totally prohibited by law: Article L. 1 331-2 of the Labour Code states that "fines or other pecuniary penalties are prohibited".
In case of non-compliance with these provisions, you may be sanctioned by article L 1334-1 which states that "the fact of imposing a fine or a pecuniary penalty in disregard of the provisions of article L 1331 is punishable by a fine of €3,750".
If theft is detected or if there are regular checkout errors, there are several possibilities:
In all cases we advise you to be assisted by a qualified professional (lawyers, accountants, etc.).
If you are not computerized, opting for Wavy is a first step into the digital world with a secure checkout system that will save you time. All transactions are recorded on the cash register software and the cash register journal is updated instantly. In the evening, all you have to do is check that the amounts recorded by type of payment are identical to what you have received. The cash drawer is secure and no customer will be able to open it. So all you have to do is count the cash present at the end of the day.
To go further, a dashboard offers you your daily, weekly, monthly or annual statistics (by type of service or employee). To save even more time, these reports can be sent directly to your accountant, in one click!